Nuance to launch a new packaged speech-based call routing system called Open Call Steering — LT World

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You are here: Home kb Communication & Events News Nuance to launch a new packaged speech-based call routing system called Open Call Steering

Nuance to launch a new packaged speech-based call routing system called Open Call Steering


Nuance Communications has just launched a new packaged speech-based call routing system called Open Call Steering. The company is positioning this product as an alternative to touch-tone IVRs and a solution to the problem of mis-routed calls.

May 23, 2006 12:00 AM

ICMI - International Customer Management Insitute