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Language Technology News for 2011

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How retailers can improve product visibility using structured markup
While it’s an age-old saw that you need to make your content findable, a huge percentage of retailers don’t know how to maximize product findability. SEOs have been optimizing websites for over a decade; yet, product findability is still a significant challenge for merchants and consumers alike in today’s crowded SERPs.
GALA to inform about its aims and plans with standards
There has been plenty of debate and speculation following the liquidation of the Localization Industry Standards Association (LISA). Dr. Arle Lommel is the former director of open standards at LISA. He is currently Standards Coordinator for the Globalization and Localization Association (GALA)'s standards initiative, where he is focusing on establishing a broad program to promote the use of standards.
US Court rejects dismissal in China Internet Filter Case (Green Dam)
A U.S. court rejected motions to dismiss defendants in a US$2.2 billion lawsuit involving a Chinese government-backed Web filtering package that was allegedly built from stolen code, stating that the court had jurisdiction over the case even though the Web filter makers are in China. The U.S. District Court for the Central District of California on Monday denied the motions brought by the China-based Zhengzhou Jinhui Computer System Engineering and Beijing Dazheng Human Language Technology Academy. The two companies developed the Web filtering package called Green Dam Youth Escort, which was designed to filter Internet porn, but also blocked politically sensitive content. The Chinese government had originally required the software be installed on all new PCs sold, but authorities backed off the mandate following an outcry from Chinese consumers and businesses.
Lionbridge reports Q2 revenue of $113.2 million and GAAP EPS of $0.03
14% sequential quarter revenue growth and strong earnings conversion reflect growing customer demand and momentum; reiterates guidance for second half 2011 strength. During the quarter, the company secured several significant new customer engagements, including a multi-year agreement with a leading US automobile manufacturer, and new programs with a multinational life sciences and clinical diagnostics company.
Booming Chinese Language Service Industry with the country's opening
Jiri Stejskal cannot forget a "Please Do Not Disturb" sign that once hung at the door of the hotel room he stayed in Beijing seven years ago. The back side of the sign read: "Please Disturb". The words are correct, but it is just not proper English, not in the English language culture, Stejskal, vice-president of the International Federation of Translators (FIT) and chief organizer of the XIX FIT World Congress in San Francisco, told China Daily. It was his first visit to China, and he remembered taking quite a few photos of "funny English" he found in the streets of Beijing and other cities. Since then, he has traveled to China several times. He has noticed "funny English" is decreasing. "The changes are really enormous," he said, adding that translation in China has a much better standing in the world.
The Rise of the Virtual Office
The idea that the office is a specific place where our professional lives happen is becoming less universal, and less important. These days many knowledge workers can be productive anywhere, thanks to smarter, more numerous mobile devices, faster network access, and a growing number of online collaboration tools.
A day with Google+
Technology Review's editors, and a few others, give their impressions of Google's latest social networking effort.
Linguamatics celebrates 10 years of Text Mining and Knowledge Discovery
This month marks Linguamatics' 10 year anniversary, a milestone of which the company is very proud. First established in 2001, it goes from strength to strength. The I2E technology was developed in-house by the original four founders, three of whom remain within the leadership team.
Text Analysis software, content analytics help fight crime.
Cops and super spies on television and in the movies use technology to capture the bad guys all the time. They prove themselves to be whizzes at search and make connections timed perfectly to the storyline. But more and more, real crime fighters and security experts are using text and content analytics to collar criminals. For example, the Richmond (Va.) Police Department recently investigated a series of robberies during which victims were directed to lie on the ground.
Voice Recognition cuts Driver Distraction
Since first appearing in automobiles in the late 1990s, voice-recognition user interfaces have grown in the breadth of their applications and in the quality of their performance. Realization of this utility fortunately comes at a time when drivers and passengers are bringing more and more personal electronic and connectivity devices into the car—with their potential for greater driver distraction.
Oracle to acquire InQuira for a complete knowledge management suite, integrated with self-service support.
Oracle Corp. plans to acquire InQuira , which provides "service knowledge management software to support Web self-service and agent-assisted service." Financial details of the transaction were not disclosed.
Customizing Machine Chat Translation
Industry observer Saul Marcus wrote recently how Andrew McAfee, a research scientist at MIT, who studies how digital technology affects the business world, asked him that very question. Marcus says McAfee believes “high quality” machine translation will have a huge impact on business. According to company officials, AppTek’s supported languages are being migrated to its patent-pending Hybrid Machine Translation platform, while at the same time AppTek is continuously introducing more new languages all through the year. In addition, AppTek's Hybrid Machine Translation solution, which is a complete combination of statistical and rule-based methodologies, has been ranked the best for the last three years in an evaluation of machine translation systems by the National Institute of Standards and Technology.
Mayo Clinic builds next-gen Health Information exchange
Open-source natural language processing software will provide additional context so that clinicians and researchers can better use patient data from a variety of sources. Using a Beacon grant provided by the Office of the National Coordinator of Health IT, the Mayo Clinic is building what may be the next generation of health information exchanges (HIE) with a group of healthcare providers in southeast Minnesota. In this real-world demonstration, Mayo will apply the computer tools it is developing through a federal SHARP grant to create new methods of mining electronic health record (EHR) data.
US Airways customers receive faster personalized self-service powered by Nuance
US Airways LCC +3.80% and Nuance Communications, Inc. NUAN +2.44% successfully launched the domestic airline industry's first Natural Language Understanding (NLU) Interactive Voice Response (IVR) system last week. The new automated system, which was deployed over a two-day period, replaces a list of menu options and delivers a fast, friendly, personalized travel experience by offering the airline's customers a wide range of self-service capabilities such as flight information, upgrade status and Dividend Miles account details.
LISA/OSCAR standards now available
When LISA ceased operations on February 28, its portfolio of standards was left in a certain degree of limbo for legal reasons. GALA is now happy to announce that the former LISA has released its portfolio of standards—Translation Memory eXchange (TMX), Term Base eXchange (TBX), Segmentation Rules eXchange (SRX), Global information management Metrics eXchange – Volume (GMX-V), and XML Text Memory (xml:tm)—under a Creative Commons Attribution license, meaning that they will continue to be available under an open license to the localization community. While LISA designated ETSI as its legal successor for its standards (a step required by LISA’s statutes), the LISA Board and ETSI have agreed that the existing standards may be posted in this open license as a repository for the community. (Note that this donation means that LISA, even though defunct, does still retain copyright under this arrangement and is not releasing the use of trademarked logos or other trademarked assets, except for the names of the standards, without separate agreement.)