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Human Factors and User Acceptability

Lecture Notes in Artificial Intelligence.
Springer. Berlin - Heidelberg - New York. 1995.

  • Margaret King
  • Karen Spärck Jones

The widespread acceptance of speech and language technologies is not only dependent on the technical capabilities of the LT components, but also on the usability and user-friendliness of the overall application. Human factors play a key role in the design of interactive systems, such as dictation systems, spoken dialogue applications, and multi-modal communicators. In order to increase user acceptance, usability design and usability evaluation should be taken into account right from the start of an interactive systems project.