Usability and Interface Design
definition: Usability is the measure of the quality of a user's experience when interacting with a product or system. According to ISO 9126 software standards this quality characteristic is composed of three subcategories: understandability, learnability, operability. In this context, it is concerned with methods for evaluating the usability of Language Technology systems for end users in typical contexts.
See also the corresponding HLT Survey chapter: http://www.lt-world.org/hlt_survey/ltw-chapter13-8.pdf
- Expert Advisory Group on Language Engineering Standards (EAGLES)
- Sharon L. Oviatt
- Niels Ole Bernsen
Designing the user interface for multimodal speech and pen-based gesture applications: state-of-the-art systems and future research directions.
Sharon Oviatt and Phil Cohen and Lizhong Wu and John Vergo and Lisbeth Duncan and Bernhard Suh